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Expected learning Outcomes 2015, Tourism and Tourism Management, Standard program

1. Major’s name: Vietnamese Studies - Tourism and Tourism Management -  Major’s code: 7310630Q

2. Level: Undergraduate

3. Degree: Bachelor

4. Program’s objectives:

- Students have strong political ideology, wholeheartedly serving the national socio-economic development; know the basic knowledge of culture - economy - society, understand in-depth knowledge about how to manage tourism, master professional skills to be able to apply theoretical knowledge to real operation domestic and international integration; mastering scientific research methods, critical and independent thinking; have the ability to self-study and study at higher levels;

- Student have the ability to plan business strategies and create new tourism businesses on a small scale; capable of dealing with and resolving issues related to human resources, tourism service quality, and visitors through teamwork; have the capacity to research and organize the effective implementation of research results on tourism into practice.

5. Outcome standard of the program: Graduates in Vietnamese Studies – Tourism and Tourism Management acquire the following specific knowledge and skills:

 

No.

Contents

Describe

Evaluation criteria

Scale

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

General  knowledge

Political theory; Social science; Defense - security.

 

- Know, understand and analyze the basic principles and knowledge of Marxism-Leninism, Ho Chi Minh's thought and revolutionary ways of the Communist Party of Vietnam used in tourism;

- Know and understand the basics of state and law in general, in particular issues such as: legal, legal relations, legal awareness, violation of law;

- Know the analysis of common legal relationships and self-assessment of personal legal consciousness;

- Understand, know and apply knowledge of National Defense and People's Security.

- Attend and pass the tests required by the program’s subjects;

- Defense certificate.

 

Specialized knowledge

Basic knowledge

- Know, understand, analyze the basic knowledge of social sciences and humanities, apply in tourism industry;

- Apply the interdisciplinary knowledge about economics, politics, society, culture, geography, law ... in the travel business and contribute positively to research, develop tourism in a sustainable way .

- Attend and pass the tests required by the program’s subjects;

 

Understand and master the basic knowledge of tourism and tourism management

- Understand, analyze, evaluate, apply the views, theories, basic issues of tourism science into practice tourism and travel research activities;

- Understand, analyze, evaluate, apply basic principles and skills in providing quality tourism services to meet the needs of tourists.

Attend and pass the tests required by the program’s subjects;

 

Understand and master Specialized knowledge

- Know, understand and analyze knowledge in research, management, administration and tourism business activities.

- Analyze, evaluate, apply the specialized knowledge of management science in business travel, especially in business with tourist destinations and tourist entertainment.

- Attend and pass the tests required by the program’s subjects;

- Participate in internships at tourism company

2

Practical skills

Practical skills in Tourism and Tourism Management

- Know to plan for future careers in the tourism and service industry.

- Ability to exploit tourism products, management organizations in tourism activities.

- Ability to plan and organize tourism events.

- Ability to explore, detect, adjust, develop and create new products in tourism services.

- Attend and pass the tests required by the program’s subjects;

- Actively participate in practical activities and internships at companies, practice the route.

- Participate in student science research and research topics of lecturers

Ability to reason thinking and solve problems in travel tourism

- Have logical thinking, identify priority issues, look at problems in many different angles to assess the phenomenon in the most comprehensive way and find the optimal and appropriate solution;

- Ability to develop solutions and recommendations to solve practical problems in management practices and travel business.

- Attend and pass the tests required by the program’s subjects;

- How to receive and handle actual situations of course

Ability to research and explore travel knowledge

- Understand, analyze, assess the multidimensional impacts between tourism with economy, environment, culture and society to find solutions to minimize negative impacts, promote positive impacts .

- Understand, analyze and assess the historical and cultural context of the nation to get appropriate access to tourism research and business.

- Understand, analyze, assess the problems, values, trends of tourism in the new era and the global economic context.

- Solving practical problems related courses;

- Participate in student science research with results from accept.

Professional practice skills

- Apply skills of practical, guiding and organizing events; know how to arrange, supervise and administer the organization of tour implementation to ensure the best working principles and procedures;

- Proficient in independent and successful working skills in business units of travel services, self-affirming their capabilities and qualities in collectives and organizations.

Attend and pass the tests required by the program’s subjects;

Teamwork skill

- Apply the flexibility to create effective working group;

- Flexible working with diverse and complex groups of customers, colleagues and partners.

- Safety skills, health training and team spirit: swimming in 50m; play at least 1 sport;

Attend and pass required test for the program’s subject and / or successfully implement the requirements at work.

Communication skills

- Apply flexible reasoning skills, organize ideas when create or post notes guide when planning, business in tourism and travel;

- Apply flexibly and creatively when using communication language with customers, colleagues, partners...in tourism and travel;

- Apply flexible communication skills via e-mail and the media;

- Attend and pass the tests required by the program’s subjects;

- Attend and pass required test for the program’s  subject  and / or successfully implement the requirements at work

Negotiation and bargaining skill

- Know, understand the role of Negotiation and bargaining skills in life as well as future work.

- Applying the skills of Negotiation and bargaining skills in learning, life and in management and business travel services.

- Attend and pass the tests required by the program’s subjects;

- Attend and pass required test for the program’s  subject  and / or successfully implement the requirements at work

Foreign language

International certificate with TOEIC 500

Valid certificate

IT

International IT certification (MOS)

Valid certificate

3

Attitude, social awareness

Requirements for personal moral qualities

- Having a healthy lifestyle; hardworking, mentally learning, progress and set goals for themselves; Enthusiastic and passionate about work; Be calm, self-reliant when making decisions;

- Well implementing the educational program of 3 ethical contents

Scores discipline prescribed

Requirements on professional ethical qualities

- Compliance with the principles of occupational safety;

- Honest, trustworthy when working;

- Be loyal to the employer;

- Actively perform work;

- Sharing information, supporting colleagues inside and outside agencies, domestic and abroad;

- Have a passion for the job.

Working attitude  with serious and responsible in practice practice

4

Graduates future positions graduates

Travel agency

- Sales, marketing and management staff at travel services companies: tourist resorts, tourist spots, tourist attractions, etc;

- Create new tourism businesses on a small scale;

- Consultant on business strategy, exploitation, construction and supply of tourism products.

Survey of students' jobs after graduation period of 1 year

State offices

- Expert  of Departments, Centers under the Ministry/Department of Culture - Sports - Tourism such as: Center for training tourism, Tourism Research and Development Institute, Tourism Planning, Tourism Promotion Center, ...

- Participate in teaching at tourism training institutions.

- Work independently or in groups in changing conditions, take personal and group responsibility in identify and resolve issues related to Tourism.

Survey of students' jobs after graduation period of 1 year

5

Graduates future positions graduates

Ability to self-study, self-research and apply research results into practice

- Ability to self-study and self-research to ensure professional knowledge and skills to study at the master and doctoral level in Toursim, Vietnam Study, and Culture Study in and outside the country ;

- It is possible to carry out research projects in Tourism and Travel and Vietnam Study at different levels;

- Ability to continue the graduate program of majors related to travel abroad.

- Number of articles participating in scientific conferences, publish, participate in implementing research topics...

- Graduate entrance exam results, graduate scholarships of students after graduation.