Expected learning Outcomes 2015, Vietnamese Studies – Tourism and Travel Services Specialization

No.

Contents

Describe

Evaluation criteria

Scale

1

General knowledge

Political theory; Social science; Defense - security.

- Know, understand and analyze the basic principles and knowledge of Marxism-Leninism, Ho Chi Minh's thought and revolutionary ways of the Communist Party of Vietnam used in tourism tourism;

- Know and understand the basics of state and law in general, in particular issues such as: legal, legal relations, legal awareness, violation of law;

- Know the analysis of common legal relationships and self-assessment of personal legal consciousness;

- Understand, know and apply knowledge of National Defense and People's Security.

Attend and pass the tests required by the program’s subjects;

- Defense certificate.

Specialized knowledge

Basic knowledge

- Know, understand, analyze the basic knowledge of social sciences and humanities, apply in tourism industry;

- Apply the interdisciplinary knowledge about economics, politics, society, culture, geography, law ... in the travel business and contribute positively to research, develop tourism in a sustainable way .

- Attend and pass the tests required by the program’s subjects.

Understand and master the basic knowledge of tourism and travel

- Understand, analyze, evaluate, apply the views, theories, basic issues of tourism science into practice tourism and travel research activities;

- Understand the different cultures of Vietnam, the world and apply flexibility in travel professional practice.

- Attend and pass the tests required by the program’s subjects.

Understand and master Specialized knowledge

- Understand, analyze, evaluate, apply basic principles and skills in providing quality travel services, satisfy customer needs;

- Design, guide, operate and deploy domestic and international tours;

- Analyze, evaluate, apply the specialized knowledge in the exploitation and development of travel products.

- Attend and pass the tests required by the program’s subjects

- Design and calculate specific tour prices.

2

Practical skills

Practical skills in travel industry

- Know planning for future careers in tourism and travel;

- Ability to create relationships with colleagues, partners inside and outside agencies in the tourism industry;

- Ability to explore, detect, adjust, develop and create new things like design new products in travel, make ideas and design travel programs;

- Ability to flexibly apply knowledge to design, organize tourism program, tour operator, guide, greetings, reception, service in hotel and industrial restaurants, event organization ...

- Attend and pass the tests required by the program’s subjects

- Actively participate in practical activities and internships at companies, practice the route.

- Participate in student science research and research topics of lecturers.

Ability to reason thinking and solve problems in travel tourism

- Have logical thinking, identify priority issues, look at problems in many different angles to assess the phenomenon in the most comprehensive way and find the optimal and appropriate solution;

- Ability to develop solutions and recommendations to solve practical problems in management practices and travel business.

- Attend and pass the tests required by the program’s subjects

- How to receive and handle actual situations of course

Ability to research and explore travel knowledge

- Ability to detect problems and correlations between travel services issues;

- Always update information on issues related to the tourism sector such as the trend of tourism development in Vietnam and the world, Vietnam's tourism development policies, current information on development of tourism industry.

- Conscious of collecting, synthesizing, analyzing and processing information for application to assess problems, events and phenomena arising in travel activities.

- Solving practical problems related courses;

- Participate in student science research with results from accept.

Professional practice skills

- Apply skills of practical, guiding and organizing events; know how to arrange, supervise and administer the organization of tour implementation to ensure the best working principles and procedures;

- Proficient in independent and successful working skills in business units of travel services, self-affirming their capabilities and qualities in collectives and organizations.

Attend and pass the tests required by the program’s subjects

Teamwork skill

- Apply the flexibility to create effective working group;

- Flexible working with diverse and complex groups of customers, colleagues and partners.

Attend and pass required test for the program’s subject and / or successfully implement the requirements at work.

Writing and presentation skills, communication skills

- Apply flexible reasoning skills, organize ideas when create or post notes guide when planning, business in tourism and travel;

- Apply flexibly and creatively when using communication language with customers, colleagues, partners...in tourism and travel;

- Apply flexible communication skills via e-mail and the media;

- Apply flexible presentation skills, behavior before guests, colleagues and partners;

- Skills to handle problems in practical multicultural tourism career.

- Safety skills, health training and team spirit: swimming in 50m; play at least 1 sport;

- Attend and pass the tests required by the program’s subjects

- Attend and pass required test for the program’s subject and / or successfully implement the requirements at work

Foreign language

International certificate with TOEIC 500

Valid certificate

IT

International IT certification (MOS)

Valid certificate

3

Attitude, social awareness

Requirements for personal moral qualities

- Having a healthy lifestyle; hardworking, mentally learning, progress and set goals for themselves; Enthusiastic and passionate about work; Be calm, self-reliant when making decisions;

- Well implementing the educational program of 3 ethical contents

Scores discipline prescribed

Requirements on professional ethical qualities

- Compliance with the principles of occupational safety;

- Honest, trustworthy when working;

- Be loyal to the employer;

- Actively perform work;

- Sharing information, supporting colleagues inside and outside agencies, domestic and abroad;

- Have a passion for the job.

Working attitude with serious and responsible in practice practice

4

Graduates future positions graduates

Travel agency

- Travel companies, attractions, event companies with job positions can take charge of:

+ Tour guide;

+ Tour guide at destination;

+ Employees dealing in professional departments: Tour offering, tour designer, tour management and supervision, ..

- Create new tourism businesses on a small scale;

- Expert in tour organization, event organization, teambuilding, ...

Survey of students' jobs after graduation period of 1 year

State offices

- Be possible to undertake the work in the department: travel, tourism promotion, international cooperation and fostering tourism skill;

- Participate in teaching and training at travel tours.

Survey of students' jobs after graduation period of 1 year

5

Graduates future positions graduates

Ability to self-study, self-research and apply research results into practice

- Ability to self-study and self-research to ensure professional knowledge and skills to study at the master and doctoral level in Toursim, Vietnam Study, and Culture Study in and outside the country ;

- It is possible to carry out research projects in Tourism and Travel and Vietnam Study at different levels;

- Ability to continue the graduate program of majors related to travel abroad.

- Number of articles participating in scientific conferences, publish, participate in implementing research topics...

- Graduate entrance exam results, graduate scholarships of students after graduation.